Privacy Policy

Epsilon Molecular Engineering, Inc. (hereinafter referred to as “the Company”) recognizes that the proper protection and management of personal information is a social responsibility. The Company has established the following basic policy on the handling of personal information and will continue to make every effort to ensure its protection.

Definition of Personal Information

“Personal Information” refers to information as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information of Japan.

Acquisition of Personal Information

The Company acquires personal information in a lawful and fair manner within the scope necessary for the execution of its business.
In addition, in order to understand the usage status of the Company’s website, provide more appropriate information, and improve our services, we may collect information such as IP addresses, pages viewed, time spent, clicks, email open status, and link click history through the use of technologies such as cookies, web beacons, JavaScript, and web session identifiers.

Such information may be associated, as necessary, with personal information provided by customers to the Company, within the scope of the purposes described below.

Purpose of Use of Personal Information

The Company will use personal information entrusted to us only within the scope necessary to provide better products and services, including the following purposes:

  • Proper and smooth execution of services provided by the Company
  • Improvement of the Company’s services
  • Responding to inquiries
  • Sending brochures and other information related to the Company’s products or services
  • Sending seasonal greetings such as New Year’s cards and letters
  • Recruitment activities
  • Other purposes incidental to the above

Furthermore, the Company uses the marketing automation services provided by SHANON Inc. to analyze browsing history obtained via cookies and email open/click information, and utilizes such data for delivering content and advertisements tailored to user interests, improving services, and conducting marketing activities.

Provision of Personal Information to Third Parties

The Company will not disclose or provide personal information to third parties except in the following cases:

  • With the individual’s consent
  • When necessary to protect human life, body, or property and obtaining consent is difficult
  • When outsourcing handling of information to external contractors bound by confidentiality agreements for smooth business operations (contractors are appropriately selected based on protection standards)
  • When providing statistical data or survey results that cannot identify individuals
  • When required by national or local government agencies, or by law
  • In other cases permitted by law

Outsourcing of Personal Information

The Company may outsource the handling of personal information to external service providers within the scope necessary to achieve the stated purposes of use. This includes the marketing automation services provided by SHANON Inc. Information obtained may be transmitted to their servers. The Company will conclude contracts regarding the protection of personal information with such contractors and supervise them to ensure appropriate safety management measures.

For website usage analysis and marketing, the Company uses cookies and web beacons. Information obtained may be linked to individual user activity history for analysis and utilization.

If you do not wish to allow the use of cookies, you may disable them in your browser settings.

Additionally, you may stop tracking by using the opt-out function provided by SHANON Inc. (https://www.shanon.co.jp/security/shanon-ad-cloud.html).
If you wish to stop tracking or request deletion of collected information, please contact the “Personal Information Inquiries Desk” listed at the end of this policy.

Management of Personal Information

The Company implements appropriate security measures to protect personal information from leakage, loss, or alteration.

Compliance with Laws and Guidelines

The Company complies with applicable laws, government ordinances, and guidelines concerning the handling of personal information.

Continuous Improvement and Changes to the Privacy Policy

The Company will regularly review applicable laws, government guidelines, and operational practices related to personal information handling, and will strive for continuous improvement of this Privacy Policy. Changes may be made as necessary.

The Company will respond promptly and appropriately to complaints and inquiries regarding personal information. Upon request by individuals, the Company will notify the purpose of use, disclose, correct, add, or delete personal information, or suspend its use or provision to third parties (“Requests for Disclosure, etc.”).
For complaints, inquiries, or procedures regarding personal information, please contact the desk below.

Personal Information Inquiries Desk

Epsilon Molecular Engineering, Inc.
Mail: contact_eme@epsilon-mol.co.jp
Hours: 9:00–18:00 (excluding weekends, national holidays, and year-end/New Year holidays)

Effective Date: October 30, 2017
Epsilon Molecular Engineering, Inc.

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